Services

ALWAYS GENERATING CONFIDENCE AND TRANQUILITY TO OUR CLIENTS AND USERS.

AT TELEMEDIC, WE UNDERSTAND YOUR NEEDS, THEREFORE WE PLACE ALL OF OUR SERVICES AT YOUR DISPOSAL.

Medical Assistance

We are here to help you and your family in the event of any medical issue or concern.

Medical Assistance

  • Medical Advice: For any sickness, ailment or medical emergency, this service provides immediate telephone contact with General Medical Practitioners, who help the patient with the necessary steps to stabilize the situation and relieve symptoms. They also provide information and orientation related to: the use and administration of medications, secondary effects, interpretation of laboratory results, family planning, sex education, vaccines, self-medication, alcohol, tobacco, and drug abuse, as well as information regarding first aid.  A complete clinical file is kept for every individual that uses our services.
  • Ambulance dispatch service in the event of an emergency or programmed transfer; it can be local or foreign, ground or air.
  • Dispatch of a General Medical Practitioner for on-site consultations and house calls.
  • Emotional Orientation: In-house psychologists provide brief telephone therapy sessions in response to emotional or behavioral crises.
  • Nutritional Assistance: Specialized assistance from nutritional experts is provided regarding balanced diet procedures, improvement of eating habits, nutritional information, obesity and weight control, calorie count assistance, as well as nutritional and practical cooking recipes.
  • Dental Plan: Includes preventive and diagnostic consultation, X-rays, prophylaxis, fluoride applications and general dental assistance.
  • Visual Plan: Includes eyesight examinations as well as access to wide varieties of eyeglass lenses and frames.
  • Discounts with hospitals and clinics, laboratories, specialized medical doctors, nurses, pharmacies and suppliers of medical and orthopedic equipment.

• Medical Advice
• Ambulance dispatch
• Dispatch of a General Medical Practitioner
• Emotional Orientation
• Nutritional Assistance
• Dental Plan
• Visual Plan
• Agreements with hospitals and clinics

Road Assistance

We are concerned about your safety and welfare so we want you to be relaxed while driving.

Road Assistance

  • Travel Advisory: Information regarding prices and locations of toll booths of main highways, routes, location of local and federal automobile depositories and local government offices.
  • Emergency Assistance: Change of flat or damaged tires, battery recharges, locksmith, supply of gasoline.
  • Tow truck Dispatch: In the event of mechanical failures, a tow truck is dispatched to the site for the towing of the automobile.
  • Taxi Service: Safe taxi service is provided 24/7.
  • Agreements with specialized mechanical service providers, automobile parts suppliers, preventive and corrective service providers.

• Travel Advisory
• Emergency Assistance
• Tow truck Dispatch
• Taxi Service
• Agreements with specialized mechanical service providers

Legal

A team of professionals will assist you with any legal situation that may come in your way.

Legal

  • Attorney Dispatch: In the event of an accident, vehicle theft, home burglary, death of an affiliated person. Legal advice is provided for the presentation of the corresponding suit or claim.
  • Registration Assistance: Orientation with the filing and issuance of birth, marriage or death certificates, replacement of official documentation, vehicle proceedings, etc.
  • Bond Placement for the freedom of an affiliated person (in accordance with applicable legislation).

• Legal Orientation
• Attorney Dispatch
• Registration Assistance
• Bond Placement

Home Assistance

Taking care of any and all emergencies in your home.

Home Assistance

  • Home Concierge: Immediate reporting of water or gas leakage to corresponding institutions.
  • Emergency Assistance:
    • Plumbing
    • Locks
    • Glass and Windows
    • Electricity
    • Masonry/Carpentry

• Home Concierge
• Emergency Assistance
• Legal Advice

Travel Assistance

We are always ready to help when those unexpected events affect your travel, be it for pleasure or business.

Travel Assistance

  • Travel Concierge: Telephone advisory service concerning travel agencies, shopping malls, climate, exhibitions, exchange rates, hotels, restaurants, museums, galleries, night life, orientation regarding the repositions of lost or stolen passports or other documents, information on foreign consulates and embassies, baggage recovery, etc.
  • Transmission or delivery of urgent messages.
  • Telephone links.
  • Travel Continuation: Coordination with hotels and air or ground transport, in the event of unforeseen circumstances which affect the continuation of a trip or the return to place of origin.
  • Agreements with travel agencies, hotels and automobile rentals.

• Travel Concierge
• Transmission or delivery
• Telephone links
• Travel Continuation
• Agreements with travel agencies

Funeral Assistance

With only one phone call, we provide valuable services and orientation during difficult moments.

Funeral Assistance

  • Telephone advisory service regarding legal and funeral proceedings.
  • Dispatch of Certifying Medical Doctor.
  • Repatriation.
  • Dispatch of Attorney: Assistance with government officials for corpse delivery and administrative proceedings for the issuance of Death Certificate.
  • Event Coordination: Collection of corpse, proceedings and payment of duties as a result of natural death. Transfer of corpse to funeral home. Corpse preparation, cleaning, dressing and facial make-up. Coffin or urn in the event of cremation. Transfer of corps to crematorium or cementery.
  • Agreements with funeral homes, cementeries, mausoleums, coffin and urn manufacturers.

• Telephone advisory service
• Dispatch of Certifying Medical Doctor
• Repatriation
• Dispatch of Attorney
• Event Coordination
• Agreements with funeral homes

Unemployment

We are always ready to help you find a new opportunity.

Unemployment

  • Advisory services regarding the design and preparation of a CV
  • Advisory services on main job listing sites.
  • Legal Advice.
  • Advisory on investment funds.

• Advisory services
• Job listing sites
• Legal advice
• Investment funds

AhorraMás

Take advantage of important discounts with leading providers of goods and services.

AhorraMás

  • Access to a large network of commercial discounts with more than 500 providers of goods and services throughout Mexico:

    • Restaurants
    • Entertainment
    • Health
    • Beauty
    • Others

• Access to a large network of commercial discounts

Pet Care

We also want your pets to be fully protected.

Pet Care

  • Appointments with veterinarians.
  • Vaccination programs.
  • Agreements with veterinary clinics and hospitals, pet groomers and trainers.

• Appointments
• Vaccination programs
• Agreements with veterinary clinics

Virtual Offices

Your best option for a personal assistant.

Virtual Offices

  • Contact number answered with client's corporate identity.
  • Web-Site and e-mail with corporate identity.
  • Call history.
  • Message service.
  • Transmission of urgent messages.
  • Telephone links.

• Contact number answered
• Web-Site and e-mail
• Call history
• Message service
• Transmission of urgent messages
• Telephone links

Call Center

We search for the best sales and service strategies to grow your business.

Call Center

  • Informative or update campaigns and data confirmation.
  • Prospect generation and management appointment.
  • Specialized Support - Help desk.
  • Telemarketing.
  • Customer Service.
  • Satisfaction surveys and market research.
  • Phone collection.

• Informative campaigns
• Prospect and appointment
• Specialized Support
• Telemarketing
• Customer Service
• Satisfaction surveys
• Collect over phone

Scholastic Assistance

The ideal support for all those school and homework problems we confront daily.

Scholastic Assistance

  • Telephone assistance with school work.
  • Help locating bibliography
  • Public Education Calendars.
  • Search for home tutors and teachers.

• Telephone assistance
• Help locating bibliography
• Public Education Calendars
• Search for home tutors