Medical Advice: For any sickness, ailment or medical emergency, this service provides immediate telephone contact with General Medical Practitioners, who help the patient with the necessary steps to stabilize the situation and relieve symptoms. They also provide information and orientation related to: the use and administration of medications, secondary effects, interpretation of laboratory results, family planning, sex education, vaccines, self-medication, alcohol, tobacco, and drug abuse, as well as information regarding first aid. A complete clinical file is kept for every individual that uses our services.
Ambulance dispatch service in the event of an emergency or programmed transfer; it can be local or foreign, ground or air.
Dispatch of a General Medical Practitioner for on-site consultations and house calls.
Emotional Orientation: In-house psychologists provide brief telephone therapy sessions in response to emotional or behavioral crises.
Nutritional Assistance: Specialized assistance from nutritional experts is provided regarding balanced diet procedures, improvement of eating habits, nutritional information, obesity and weight control, calorie count assistance, as well as nutritional and practical cooking recipes.
Dental Plan: Includes preventive and diagnostic consultation, X-rays, prophylaxis, fluoride applications and general dental assistance.
Visual Plan: Includes eyesight examinations as well as access to wide varieties of eyeglass lenses and frames.
Discounts with hospitals and clinics, laboratories, specialized medical doctors, nurses, pharmacies and suppliers of medical and orthopedic equipment.
• Medical Advice • Ambulance dispatch • Dispatch of a General Medical Practitioner • Emotional Orientation • Nutritional Assistance • Dental Plan • Visual Plan • Agreements with hospitals and clinics
Travel Concierge: Telephone advisory service concerning travel agencies, shopping malls, climate, exhibitions, exchange rates, hotels, restaurants, museums, galleries, night life, orientation regarding the repositions of lost or stolen passports or other documents, information on foreign consulates and embassies, baggage recovery, etc.
Transmission or delivery of urgent messages.
Travel Continuation: Coordination with hotels and air or ground transport, in the event of unforeseen circumstances which affect the continuation of a trip or the return to place of origin.
Agreements with travel agencies, hotels and automobile rentals.
• Travel Concierge • Transmission or delivery • Telephone links • Travel Continuation • Agreements with travel agencies
Telephone advisory service regarding legal and funeral proceedings.
Dispatch of Certifying Medical Doctor.
Dispatch of Attorney: Assistance with government officials for corpse delivery and administrative proceedings for the issuance of Death Certificate.
Event Coordination: Collection of corpse, proceedings and payment of duties as a result of natural death. Transfer of corpse to funeral home. Corpse preparation, cleaning, dressing and facial make-up. Coffin or urn in the event of cremation. Transfer of corps to crematorium or cementery.
Agreements with funeral homes, cementeries, mausoleums, coffin and urn manufacturers.
• Telephone advisory service • Dispatch of Certifying Medical Doctor • Repatriation • Dispatch of Attorney • Event Coordination • Agreements with funeral homes